Privacy Policy

Privacy Policy

We respect your privacy like we respect a perfectly steeped cup of tea—with care, warmth, and no unnecessary stirring.

What we collect

When you shop with us or sign up to our mailing list, we may collect:

• Your name
• Email address
• Shipping/billing address
• Phone number (if you provide it)
• Order details
• Payment info (processed securely by our payment provider—we never see your full card number)

What we do with it

We only use your information to:

• Process and ship your orders
• Send email updates if you’ve opted in (like special offers or tea musings)
• Respond to your questions or customer service requests
• Improve your experience on our site

We’ll never sell your data, spam your inbox, or pass your info to anyone else—ever. Your trust means everything to us.

How we protect it

Your data is stored securely and only accessed when needed to process your orders or support your account. We use trusted third-party services (like payment processors and website hosts) who are GDPR-compliant and keep your info safe.

Cookies

Like most websites, we use cookies (the digital kind—not the chewy kind) to help our website run smoothly and understand how people use it. You can disable cookies in your browser settings if you prefer.

Your rights

You’re in control. You can:

• Ask what personal info we hold about you
• Request corrections or deletions
• Unsubscribe from emails at any time (there’s a link at the bottom of every email)

To make any of these requests, just email us at apothecafeltd@gmail.com.

Contact us

Got questions? Just want to chat about privacy and peppermint tea? We’re here.

Email: apothecafeltd@gmail.com

TikTok: @apothecafeltd